• Original shipping fees are non-refundable.
  • All items must be unused and returned in their original packaging.
  • A prepaid return label will be provided only for approved defective or incorrect-item exchanges etc; all other exchanges will incur return shipping fees.
  • We do not offer free exchanges. Free exchanges are only provided for items that are defective or incorrectly shipped. In such cases, exchanges can only be made for the same design as the original order.
  • Additional fees may apply for exchanges due to incorrect size selections.
  • Items marked as “Sale,” “Final Sale,” or included in BOGO promotions are not eligible for exchange.
  • Please allow up to 7 business days for your exchange to be processed once the returned item(s) are received.